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Our Aftercare Service

From the moment your project reaches completion, you’ll benefit from our comprehensive aftercare package. We’ve designed our support services to address every aspect of your new living space, ensuring it continues to meet our exacting standards year after year.

Comprehensive Warranties

All our installations come with robust warranties on materials and workmanship, giving you complete confidence in your investment.

Maintenance Guidance

Receive detailed care instructions specific to your conservatory, orangery or extension, including seasonal maintenance schedules.

Here To Answer Questions

Should you ever need assistance, our skilled team is available to answer any questions and address any issues promptly.

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An elevated view of a large, black-framed Hup! conservatory with a brick base and a multi-paneled glass roof. The conservatory is attached to a red brick house and is positioned on a lawn with a concrete path leading to it. Potted plants line the exterior of the extension.

What do our customers say

TLCC have done a superb job on our new conservatory. All work completed to a very professional standard, they kept us well informed on progress and reliably turned up when...

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Adrian Stubbings

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We had a new conservatory fitted to replace a derelict one. Very professional from the start and five star product. So pleased and would absolutely recommend.

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Beth White

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Happy to recommend the Little Conservatory Company who have just completed our replacement conservatory with solid, super insulated roof. The LCC installation team, Luke and Ritchie, were exemplary.

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John Baylis

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Paul and his team have been absolutely brilliant with the work they completed. Punctual, professional and years of experience that just reassures you when you are trying to change and...

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Ben Homans

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Excellent from start to finish. We really feel we made the right choice with The Little Conservatory Company. We were always able to speak to someone in the office easily...

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Emer Glynn

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I would definitely recommend Paul and his team. They have done beautiful work. They have changed my door, all my house windows including 2 patio doors and conservatory. Starting from...

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David Ferdinando

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Aftercare Guide

Explore the tabs to learn about our aftercare service.
  • Our Warranties
  • Maintenance Advice
  • Answering Questions

Our Warranties

Your Warranty Protection

Every project we complete at The Little Conservatory Company is backed by warranty coverage, providing you with long-term security and peace of mind.

We work exclusively with leading manufacturers who stand behind their products, offering guarantees on all materials including timber, uPVC and aluminium frames, glazing units, and roofing systems. Depending on the specific products chosen for your conservatory, orangery or extension, you'll receive manufacturer warranties ranging from 10 to 25 years, covering defects in materials and workmanship.

Additionally, our own installation guarantee ensures that the quality of our craftsmanship meets the highest standards.

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door installation

Maintenance Advice

Maintenance Advice for Your Investment

Keeping your conservatory, orangery or extension in pristine condition doesn't require extensive effort—just regular, straightforward care.

Our team provides you with a detailed maintenance guide tailored specifically to the materials and finishes in your bespoke living space. We'll walk you through simple seasonal tasks such as cleaning glass panels, lubricating hinges and locks, clearing drainage channels, and inspecting seals to ensure optimal performance throughout the year.

Should you need a reminder or have queries down the line, our team is always available on 01242 681207 to provide expert guidance and support.

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opening upvc window

Answering Questions

We're Always Here to Help

Your relationship with The Little Conservatory Company doesn't end when your project is completed—we remain your trusted partner for any questions or concerns that arise.

Whether you need advice on seasonal maintenance, guidance on operating your windows and doors, or clarification on your warranty coverage, our knowledgeable team is just a phone call away.

We pride ourselves on being approachable and easy to speak with. You can reach our Cheltenham office on 01242 681207 during business hours, where a member of our experienced team will be happy to assist you.

consultation
grey aluminium bifold doors
upvc conservatory with french door

Seasonal Maintenance for Windows and Doors

Regular seasonal care will keep your windows and doors operating smoothly and looking beautiful throughout the year.

For all materials—timber, uPVC and aluminium—we recommend cleaning frames and glass panels quarterly using warm soapy water and a soft cloth, avoiding abrasive cleaners that can damage finishes. Check and clear drainage holes in the bottom of frames to prevent water build-up, particularly during autumn and winter. Lubricate hinges, locks and moving parts twice yearly with a light machine oil to maintain smooth operation.

Timber frames require additional attention: inspect paintwork or stain annually and touch up as needed to protect against moisture.

If you’re unsure about any maintenance procedures, our team is always happy to help.

Caring for Your Conservatory Roof

Your conservatory roof requires minimal maintenance to keep it performing beautifully.

Clean glass and polycarbonate panels twice yearly to maintain clarity and maximise natural light—use a soft brush or cloth with warm soapy water, taking care to clear any debris from valleys and guttering.

For solid roofs, inspect tiles or panels annually for any signs of damage or displacement, particularly after severe weather. All roof types benefit from regular gutter cleaning, ideally in autumn and spring. For high or difficult-to-reach areas, we recommend professional cleaning rather than attempting it yourself.

A sleek, modern Hup! orangery extension with a flat roof and a large glass lantern. The walls are a smooth, light color with black light fixtures, and the large, black-framed windows offer a view into a living space furnished with a teal-colored sofa. The extension is attached to a traditional white house with a red tiled roof.
An elevated view of a large, black-framed Hup! conservatory with a brick base and a multi-paneled glass roof. The conservatory is attached to a red brick house and is positioned on a lawn with a concrete path leading to it. Potted plants line the exterior of the extension.
A person in a red shirt is sitting on a light blue couch, reading a book. A black dog is sitting next to them. The room is a bright Hup! sunroom with a glass roof, large windows, and an open door leading to a green lawn. There are two round coffee tables and a patterned rug on the floor.

Frequently Asked Questions

We've answered some commonly asked questions to help you make an informed decision about your home improvement project. If you have any other questions, please get in touch!

Contact Us

How often should I clean my conservatory?

We recommend cleaning the glass and frames of your conservatory at least twice a year—typically in spring and autumn. However, if your property is near trees or in an exposed location, you may need to clean more frequently to prevent debris build-up and maintain optimal light transmission.

How do I know if my conservatory needs professional attention?

Common signs include draughts, condensation between glass panes, difficulty opening windows or doors, water leaks, or visible damage to frames or seals. If you notice any of these issues, it’s best to contact us promptly to prevent further deterioration.

Can you help with upgrades or improvements to my existing conservatory?

Absolutely. We regularly work on enhancement projects including roof replacements, upgraded glazing for better thermal efficiency, new doors and windows, or complete refurbishments. We’ll assess your current structure and recommend the most cost-effective improvements.

What cleaning products should I avoid using?

Never use abrasive cleaners, scouring pads, or solvent-based products on frames, as these can damage protective coatings and finishes. Avoid cream cleaners on glass, as they can leave residue in seals. Stick to warm soapy water and soft cloths for best results.

What areas do you cover?

We serve Cheltenham, Cirencester, Stroud, Worcester, and throughout Gloucestershire and surrounding areas. If you’re unsure whether we cover your location, please get in touch—we’re often able to accommodate projects slightly further afield depending on the scope of work.

Get in touch with us today and transform your home

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